Spanish Physicians Take Heed: Social Media Influences Healthcare Decision-Making
The Spanish Twitter chapter of #hcsmeu (hashtag #hcsmeuES) held its first unconference on April 1st in Barcelona. For many it sounds like a convention of freakish fans of some cult science-fiction TV show (a group I’m also part of, by the way). But its actually a group of about 200 healthcare professionals from all over Spain who share their interest in social networks and their influence in this particular industry.
Many of those present were meeting face to face for the first time but all of them had previously been gathering weekly on Twitter for a one-hour discussion about the relationship between physicians, pharma, patients and ICT, just as other groups across Europe.
Nowadays even the most reactionary guy admits that both new technological advances and social networking are changing our world, and healthcare won’t be an exception. But these people saw it coming, they are ahead of their time.
In 2010, top searches in Google –in Spain– were for terms Facebook, YouTube, Tuenti(*) and Twitter, all social networks. An average Internet user typically spends 22% of his online time in social networks. Advertising expenditure declines on every media except the Web, where it keeps growing month after month. In fact, big brands have already detected a switch from direct influence –they get less visits to their websites– to mentions in social media: 63% of Spain’s Twitter users do use it to recommend products. 61% express their opinion about products and services. 84% don’t mind getting messages from brands, and many say that companies that make use of social media are outdoing their competition’s revenue and profit. Read more »
*This blog post was originally published at Diario Médico*
