This is a great example of hospital administrator leadership (from Shadowfax):
As I exited the parking garage, I noticed a man in work clothes shoveling off the walkway to the hospital. I was fiddling with my cell phone (actually texting the wife to let her know I made it OK) so I didn’t pay him any mind. I was surprised when he greeted me by name, and more surprised when I looked at him more closely and realized it was the CEO of the hospital.
At 5:30 AM.
In the garage.
I was stunned. I made a little joke about how he’s been reduced to pushing a shovel, and he replied with good cheer, “Well, somebody’s got to do it, and half the staff wasn’t able to make it in, what with the roads and all. The last thing I want is for an employee or patient to slip on their way in — that’s be all we need!” We chatted for a minute and parted ways. As I was finishing my text, I noticed him stop to greet a couple of nurses on their way in, and thank them for coming in to work today.
Now that’s leadership.
I bet Nancy Schlichting would do the same. Bravo, CEOs. Keep up the good work!