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Implementing An EHR: 5 Quick Tips

Dr. Jay Anders, the CMIO of EHR vendor MED3000, offered a few tips during a Medical Group Management Association (MGMA) session on implementing an EHR successfully:

1. Make a clear communication pathway. Everyone needs to know what’s going on, from the physicians to the receptionist.

2. Clearly identify the needs of every physician who is going to use the EHR. The needs of an internal medicine doctor aren’t the same as a dermatologist. Make sure the EHR meets those needs.

3. Get a physician champion for the EHR who will be responsible for talking about the project to peers and answering questions, and be the first person to implement it. Pay that person for his or her time spent in championing duties.

4. Some people need more time than others. Don’t let a resistant doctor stop the implementation. Develop a plan for dealing with resisters that includes how you’ll respond to negative comments, how to implement other colleagues despite the resister, and how to sell the benefits of the EHR to the resister.

5. Expect the EHR implementation to be time-neutral. Most EHRs don’t save time; their value is in improved patient care and documentation, which leads to better reimbursement.

*This blog post was originally published at ACP Internist*


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2 Responses to “Implementing An EHR: 5 Quick Tips”

  1. And keep some valium on hand for the docs and the staff.

  2. Guru Corey says:

    That was a nice list, but I think you skipped over the target audience.

    That seemed to be writtten from the perspective of a medium to large organization with administrative and technical staff. Small practices make up the majority of healthcare delivery in this country, and they have been priced out (both financially and operationally) of the EHR market.

    Again, good thoughts, but I’d be interested to see some pointers for a small practice.

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