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Latest Posts

National Nurses United Supports The Occupy Wall Street Movement

Lillian Wald was a famous nurse activist and writer. She’s my role model. Lillian stood up for the little guy by providing health care to the poor, and she advocated for social justice during the Gilded Age. For those of you who may not know, the Gilded Age was a time of great wealth for a fortunate few in America. You might call these people the original 1%. Wall Street bankers and robber barons were buying politicians and running amok while building vast fortunes off the backs of the working poor. Sound familiar? It’s funny how history has a way of repeating itself.

I believe that Lillian Wald, the founder of public health nursing, would support the Wall Street Occupation if she were alive today. Lillian didn’t wring her hands when someone needed help. She got her hands dirty. I bet she would be encamped with the protesters, caring for the sick and blogging about Occupy Wall Street events. Nurses working the frontlines at the Occupy Wall Street protest rallies report that Read more »

*This blog post was originally published at Nurse Ratched's Place*

Check-In Kiosks At Your Physician’s Office: It’s All About Efficiency

The airline industry was a lot like physician practices several years ago.  Costs were  rising all around them while stagnant revenue caused declining margins.   Well, this is America, not North Korea.   How did the airline industry survive and thrive (except for American Airlines)?

  1. Efficiency
  2. Add on revenue opportunities

Physician offices are just now catching on.  What can doctors learn from the airline industry?  Here’s picture proof of efficiency in action.

Text from Sister Happy: Here’s how I just checked in at my orthopedists…it’s all by kiosk now.  Have to say…they were faster and nicer than many receptionists.  Only problem is… Read more »

*This blog post was originally published at The Happy Hospitalist*

Latest Interviews

IDEA Labs: Medical Students Take The Lead In Healthcare Innovation

It’s no secret that doctors are disappointed with the way that the U.S. healthcare system is evolving. Most feel helpless about improving their work conditions or solving technical problems in patient care. Fortunately one young medical student was undeterred by the mountain of disappointment carried by his senior clinician mentors…

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How To Be A Successful Patient: Young Doctors Offer Some Advice

I am proud to be a part of the American Resident Project an initiative that promotes the writing of medical students residents and new physicians as they explore ideas for transforming American health care delivery. I recently had the opportunity to interview three of the writing fellows about how to…

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Latest Book Reviews

Book Review: Is Empathy Learned By Faking It Till It’s Real?

I m often asked to do book reviews on my blog and I rarely agree to them. This is because it takes me a long time to read a book and then if I don t enjoy it I figure the author would rather me remain silent than publish my…

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The Spirit Of The Place: Samuel Shem’s New Book May Depress You

When I was in medical school I read Samuel Shem s House Of God as a right of passage. At the time I found it to be a cynical yet eerily accurate portrayal of the underbelly of academic medicine. I gained comfort from its gallows humor and it made me…

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Eat To Save Your Life: Another Half-True Diet Book

I am hesitant to review diet books because they are so often a tangled mess of fact and fiction. Teasing out their truth from falsehood is about as exhausting as delousing a long-haired elementary school student. However after being approached by the authors’ PR agency with the promise of a…

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