Did you hear about the 17 year old teen that posed as a physician assistant at a Florida hospital for five days and got away with it? Are you surprised? I’m not.
It seems that Matthew Scheidt, had a summer job working part-time for a surgical supply company. He allegedly went to the Human Resources Department of the Osceola Regional Medical Center (ORMC) and convinced them that he was a Physician Assistant student at Nova Southeastern University and lost his identification badge. This is the hospital where many of my former patients were forced to go for medical care because they were either uninsured or received Medicaid. My former employer had a fiscal relationship with them. The use of the word “forced” is quite appropriate because my uninsured patients had no options. Read more »
*This blog post was originally published at Dr. Linda Burke-Galloway*
Recently I attended a CME course entitled “Dealing with Difficult Colleagues.” It was part of my medical malpractice company’s risk management series to teach physicians/nurses how to lessen our risk of being sued.
This lecture was given by Linda Worley, MD who is a psychiatry professor at UAMS. She is a good speaker, easy to understand, engages the crowd, and knows her subject.
My only complaint would be that it focused only the “angry” or “frustrated” physicians who exhibit unprofessional behavior and did not include the ones whom you suspect might be difficult due to impairment (illness, drugs, alcohol).
Difficult colleagues can impact a team (in office, OR, or hospital) by creating low morale, high staff turnover, inefficiency, decreased patient satisfaction, increased risk for poor patient outcomes, and increased risk of litigation.
Here are some of the A-B-C-D strategies given for handling “horizontal” hostility (or hostility handed from one person to another to the next in the team): Read more »
*This blog post was originally published at Suture for a Living*
When healthcare reform became law, HR and benefits professionals I spoke with had two reactions: surprise and annoyance. Surprise, because they thought reform was dead; annoyed, because the law was full of provisions that didn’t make sense to them. But it was partly their own fault.
Blogs and other social media were buzzing with healthcare reform talk for more than a year, and were more influential than ever. But HR and benefits professionals –- experts in the topic –- were mostly on the sidelines. They didn’t shape the debate, didn’t point out when people didn’t know what they were talking about, didn’t talk about how what was proposed would affect what they did for a living.
Don’t take my word for it. A study last year on social media use by HR professionals revealed some striking results:
- Only 13 percent use RSS feeds, tags and bookmarks
- Only 5 percent post original content to blogs and website
- Only 4 percent post ratings and reviews or comments on blogs and online forums
Reform shows there are real consequences to this failure to participate in social media. If you’re not part of the conversation, you’re marginalizing yourself, losing influence within your organization and the world.
So let this be a wake-up call: Get involved in social media. Easy to say, but how do you get started? Read more »
*This blog post was originally published at See First Blog*