Better Health: Smart Health Commentary Better Health (TM): smart health commentary

Article Comments (2)

Hospital CEO Leads By Example

This is a great example of hospital administrator leadership (from Shadowfax):

As I exited the parking garage, I noticed a man in work clothes shoveling off the walkway to the hospital.  I was fiddling with my cell phone (actually texting the wife to let her know I made it OK) so I didn’t pay him any mind.  I was surprised when he greeted me by name, and more surprised when I looked at him more closely and realized it was the CEO of the hospital.

Shoveling snow.

At 5:30 AM.

In the garage.

The CEO.

I was stunned.  I made a little joke about how he’s been reduced to pushing a shovel, and he replied with good cheer, “Well, somebody’s got to do it, and half the staff wasn’t able to make it in, what with the roads and all.  The last thing I want is for an employee or patient to slip on their way in — that’s be all we need!”   We chatted for a minute and parted ways.  As I was finishing my text, I noticed him stop to greet a couple of nurses on their way in, and thank them for coming in to work today.

Now that’s leadership.

I bet Nancy Schlichting would do the same. Bravo, CEOs. Keep up the good work!

You may also like these posts

    None Found

Read comments »

2 Responses to “Hospital CEO Leads By Example”

  1. bongi says:

    true leader. a great man.

  2. Strong One says:

    That takes my breath away. Nothing can earn you more respect than something as simple as showing you care by doing the job that needs to be done.
    Where’s that hospital?! I’d work for him.

Return to article »

Latest Interviews

IDEA Labs: Medical Students Take The Lead In Healthcare Innovation

It’s no secret that doctors are disappointed with the way that the U.S. healthcare system is evolving. Most feel helpless about improving their work conditions or solving technical problems in patient care. Fortunately one young medical student was undeterred by the mountain of disappointment carried by his senior clinician mentors…

Read more »

How To Be A Successful Patient: Young Doctors Offer Some Advice

I am proud to be a part of the American Resident Project an initiative that promotes the writing of medical students residents and new physicians as they explore ideas for transforming American health care delivery. I recently had the opportunity to interview three of the writing fellows about how to…

Read more »

See all interviews »

Latest Cartoon

See all cartoons »

Latest Book Reviews

Book Review: Is Empathy Learned By Faking It Till It’s Real?

I m often asked to do book reviews on my blog and I rarely agree to them. This is because it takes me a long time to read a book and then if I don t enjoy it I figure the author would rather me remain silent than publish my…

Read more »

The Spirit Of The Place: Samuel Shem’s New Book May Depress You

When I was in medical school I read Samuel Shem s House Of God as a right of passage. At the time I found it to be a cynical yet eerily accurate portrayal of the underbelly of academic medicine. I gained comfort from its gallows humor and it made me…

Read more »

Eat To Save Your Life: Another Half-True Diet Book

I am hesitant to review diet books because they are so often a tangled mess of fact and fiction. Teasing out their truth from falsehood is about as exhausting as delousing a long-haired elementary school student. However after being approached by the authors’ PR agency with the promise of a…

Read more »

See all book reviews »

Commented - Most Popular Articles