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What is a "medical home" and why do you need one?

Ask any American if they think
their current healthcare system is operating smoothly and efficiently, and
you’ll hear a resounding “NO!”  Adjectives such as
“confusing, complicated, and disorganized” are often used to describe
our current state, and for good reason.  The science of medicine has
advanced enormously over the past 50 years, but somehow this rapid growth in
knowledge has been plagued by chaos.  With every new therapy, there’s a
new therapist – and the result is a fragmented assortment of tests, providers,
procedures, and administrative headaches.  So what does a patient in this
system really need?  She needs a coordinator of care – a compassionate
team leader who can help her navigate her way through the system.
She needs a central location for all her health information, and an easy way to
interact with her care coordinator so she can follow the path she has chosen
for optimum health.  She needs a medical home.

Primary care physicians (especially family physicians, pediatricians, and
internal medicine specialists), are ideally suited for the role of medical team
leader in the lives of their patients.  It is their job to follow the
health of their patients over time, and this enables them to make intelligent,
fully informed recommendations that are relevant to the individual.  Their
aim is to provide compassionate guidance based on a full understanding of the
individual’s life context.  The best patient care occurs when
evidence-based medicine is applied in a personalized, contextually relevant,
and sensitive manner by a physician who knows the patient well.

Revolution Health believes that establishing a medical home with a primary care
physician is the best way to reduce the difficulty of navigating the health
care system.  We believe that our role is to empower both physician and
patient with the tools, information, and technology to strengthen and
facilitate their relationship.  Revolution Health, in essence, provides
the virtual landscape for the real medical home that revolves around the
physician-patient relationship.

What’s the advantage of having a medical home?  Jeff Gruen, MD, Chief
Medical Officer of Revolution Health:

1.  Care is less
fragmented: how many times have you heard of friends with multiple medical
problems who are visiting several physicians, each of whom has little idea
of what the other is doing or prescribing, and none of which are focusing
on the big picture?    When a single physician is also
helping to “quarterback” the care, there is less chance that
issues will fall between the cracks, and less chance that consumers will be
put through unnecessary and costly tests or procedures

2.  Care is better:
studies have shown that excellent primary care can reduce unnecessary
hospitalizations and assure that preventive tests are performed on
time.   One study for example showed that the more likely
it is that a person has a primary care family physician, the less likely
it is that they will have an avoidable trip to the hospital.  This
makes intuitive sense: a physician who knows you is critical to have if
you were to get very sick and need alot of medical

3. Care is more holistic:
medical care is part art and part science and good care requires the
clinician to understand something about the whole person they are caring
for.  Many complaints that are seen in primary care practices are
physical manifestations of underlying emotional, family or adjustment
issues.  A good primary care clinician who knows the individual and
family is more likely to strike the right balance between appropriately investigating
physical causes for complaints, and addressing more subtle underlying

So to physicians and patients alike, we say, “Welcome home to Revolution Health.”

This post originally appeared on Dr. Val’s blog at

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