November 12th, 2010 by Bryan Vartabedian, M.D. in Better Health Network, Opinion, True Stories
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[Recently] I ate at one of my favorite Italian restaurants. I had eaten there many times before, but the experience this time was different. After ordering, I received a vacuous bread basket with precisely two pieces of bread. At the end of my meal I was offered two biscotti — and no more. Only the manager could offer an explanation: As a means of containing costs, the decision had been made to capitate bread and biscotti distribution.
I was disappointed. I had been eating here for years. When Colic Solved was released, my publication party was held here. After all those anniversaries, New Year’s celebrations, and birthdays, I’m shortchanged on cookies? It’s remarkable how a great experience can be shadowed by something so small.
Then I got to thinking: Perhaps I’m a two-biscotti physician. Like this restaurant, there are times when I don’t finish well. I may do a phenomenal job with assessment and diagnosis, only to delay a callback on biopsies or X-ray results. Perhaps I get it all right, but fail to get the detail right on the home health orders. Are there small pieces missing in my encounter that represent everything a parent remembers? I know that there are, and I know there are things I have to work on.
There’s a lot we can learn from a restaurant. I don’t want to be a two-biscotti physician.
*This blog post was originally published at 33 Charts*
September 17th, 2010 by DrWes in Better Health Network, Humor, News, Opinion
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An excellent opinion piece by Sally Satel, M.D., a psychiatrist, appeared in the Wall Street Journal this morning about white coat ceremonies as ways to reinforce the humanistic qualities of medicine. The best part, however, was this perspective:
But the question of whether empathy can be taught—and, in particular, whether a white-coat ceremony is a good means for promoting that virtue—is a matter of some debate.
Judah Goldberg, a young doctor at Chilton Memorial Hospital in New Jersey raises an intriguing paradox. He asks how the white coat can bring doctors closer to the subjective experience of patients when, as an icon of the profession, it is meant to isolate and distinguish them from the lay community.
“To the extent that empathy can be taught through a ritual,” Dr. Goldberg told me, “a hospital gown, the common garb of human frailty, would be more fitting than a distancing white coat.”
I must say, the thought of everyone seeing each others’ posterior sides as they paraded across the stage at such a ceremony did make me smile. Read more »
*This blog post was originally published at Dr. Wes*
May 15th, 2010 by DrWes in Better Health Network, Opinion, True Stories
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2:30AM: The beeper sounds. “Please call the ER x2222.” Why are they calling me? I’m not on call. A flash then a clap of thunder outside. “Your patient from a few days ago is here in the ER.”
The mind races. You remember the case clearly. No problem at all. What could be going on? You ask 20 questions, you get 20 answers. All of the bases have been covered. “Doin’ better now,” you’re told. “We’ll just admit ’em and you can see ’em in the morning.” Hesitantly you return to bed, mind racing. Read more »
*This blog post was originally published at Dr. Wes*
