November 18th, 2011 by StevenWilkinsMPH in Opinion, Research
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Abraham Verghese, MD, Standford University
My wife has two world-class oncologists who help her manage her Stage 4 Lung Cancer. Both are excellent clinicians. Yet their skills differ in one very important way. Her radiation oncologist physically touches her a lot (in a good way of course!). There are the touches on her arm, a hand on the shoulder, hugs, and of course a thorough hands-on physician exam. Her medical oncologist not so much.
We all recognize the therapeutic value of touch. Dr. Abraham Verghese, a Stanford Physician and Professor, at the 2011 Med2.0 Conference, described the power of touch associated with the physical exam. In the following scenario he describes an interaction with a chronic fatigue patient who came to him after being seen by many other physicians: Read more »
*This blog post was originally published at Mind The Gap*
September 8th, 2011 by Michael Kirsch, M.D. in Opinion
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A good friend of mine and Whistleblower reader contracted the sniffles and received a prescription for antibiotics at a local urgent care center. Nothing newsworthy here. So far this quotidian event sounds like a ‘dog bites man’ story. Had antibiotics been denied, this would have been ‘man bites dog’, as this denial would be a radical departure of standard medical practice, particularly in the urgent care universe.
No doubt, my friend was not assigned the dismissive diagnosis of ‘the sniffles’, but was likely given a more ominous diagnosis of ‘acute upper respiratory infection’, a term that sounds so serious that he might have feared that a 911 call had already been made.
Why are antibiotics prescribed so casually and so frequently? Read more »
*This blog post was originally published at MD Whistleblower*
September 8th, 2011 by StevenWilkinsMPH in Medical Art, Opinion
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Often the simplest solutions to problems are the best. So it would seem when it comes to the impact that increasing patient trust in physicians could have on many of the intractable challenges that face the health care industry everyday like non-adherence, lack of involvement, poor health status, dissatisfaction and so on.
I explore the link between patient trust and outcomes in the following infographic I curated and designed. What surprised me is how a patient’s level of trust in their doctor, like so much of what I talk about in this blog, boils downs to the patient’s perception of the physician’s ability to communicate: Read more »
*This blog post was originally published at Mind The Gap*
August 4th, 2011 by StevenWilkinsMPH in Opinion, Research
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There seems to be an inverse relationship between the amount of spin one hears about “the next big thing”…and reality. First it was EMRs and virtual e-visits, then social media, and now patient portals seem poised to be next big thing. The drumbeat of vendors and pundits is unmistakable….physicians that don’t adapt will be toast. It can all sound pretty convincing until you ask to see the evidence. What do patients think?
Take the physician patient portal. If you read between the lines, patient portals are frequently being positioned as the new “front door” to physician practices. By signing on to a secure website patients will have real time access to the electronic health record and will be able to communicate with their physicians by e-mail. Additional patient features include being able to schedule an appointment with their doctor, reading their test results and refilling prescriptions. But despite these features, according to John Moore at Chilmark Research, “nationwide use of patient portals remains at a paltry 6%.”
Ok… so now we know what vendors and pundits think about patient portals. What about patients – what do they think? Read more »
*This blog post was originally published at Mind The Gap*
July 16th, 2011 by StevenWilkinsMPH in Opinion
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Come on people… you know what I am talking about. Sure you are comfortable with your current doctor… after all you are still alive and kicking. Besides it has taken you years to figure out what you can safely tell your doctor and when it’s ok to speak up. Yes the fact that your doctor is often late and never seems to listen to you bothers you just a little. But you aren’t displeased enough to stop giving your doctor high satisfaction scores. After all who wants to upset their doctor? But admit it; you have wondered if there isn’t a doctor out there that would be a better fit with you. I know I have.
Doctors probably feel the same way about many of their patients. It can’t be easy everyday trying to help patients that don’t seem to want to help themselves… or who want a quick fix from a bottle of pills. Not to mention patients who habitually miss their appointments and are generally non-compliant.
How Would Changing Doctor’s Help? Read more »
*This blog post was originally published at Mind The Gap*
