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How Error-Free Is Your Doctor’s Care?

According to the Annals of Internal Medicine, doctors make the wrong medical decisions surprisingly often.

Using a “mystery patient” technique –- in which actors pretended to be patients –- researchers found that doctors made errors in complicated cases in 60 percent to 90 percent of cases. Sixty to ninety percent. In uncomplicated cases, they made errors in nearly 30 percent of cases.

As one study participant put it, “I was shocked.”

The study took place over three years, and included more than 100 doctors in six Chicago-area hospitals. The doctors had agreed to participate in a study on medical decision making, but had no idea that they might see a patient who was actually an actor. The actors recorded their conversations with the doctors. Read more »

*This blog post was originally published at See First Blog*

The Problem With The Newly-Launched “Healthcare.gov”

If a website touted misleading healthcare information, you’d hope the government would do something about it. But what do you do when the government is the one feeding the public bad information?

Last week the Obama administration launched the new Healthcare.gov. It’s mostly an online insurance shopping website. It’s very much a federal government version of sites like eHealthInsurance.com or Massachsetts’ HealthConnector site, which have been around for years.

So when HHS Secretary Kathleen Sebelius, in announcing the new site, claims it gives consumers “unprecedented transparency” into the healthcare marketplace, you should wonder what she means. But that’s not the big problem with this site. Read more »

*This blog post was originally published at See First Blog*

How To Get Involved In Social Media

When healthcare reform became law, HR and benefits professionals I spoke with had two reactions: surprise and annoyance. Surprise, because they thought reform was dead; annoyed, because the law was full of provisions that didn’t make sense to them. But it was partly their own fault.

Blogs and other social media were buzzing with healthcare reform talk for more than a year, and were more influential than ever. But HR and benefits professionals –- experts in the topic –- were mostly on the sidelines. They didn’t shape the debate, didn’t point out when people didn’t know what they were talking about, didn’t talk about how what was proposed would affect what they did for a living.

Don’t take my word for it. A study last year on social media use by HR professionals revealed some striking results:

  • Only 13 percent use RSS feeds, tags and bookmarks
  • Only 5 percent post original content to blogs and website
  • Only 4 percent post ratings and reviews or comments on blogs and online forums

Reform shows there are real consequences to this failure to participate in social media. If you’re not part of the conversation, you’re marginalizing yourself, losing influence within your organization and the world.

So let this be a wake-up call: Get involved in social media. Easy to say, but how do you get started? Read more »

*This blog post was originally published at See First Blog*

No Go On A Doc Fix

The Senate has rejected the so-called “doc fix.” This means that doctors taking Medicare patients will now get 21 percent less pay for their work.

How’s that getting involved in politics working out for you guys? Not so good.

But there’s a larger issue here. Why do we keep trying to control healthcare costs by just mandating that less money be spent?

It’s failed for decades. But like a losing gambler convinced that if he just keeps doubling down he’ll finally come out ahead, people keep trying. For example, the New York Times reported on a study of the impact of pay cuts to doctors for Medicare patients with lung cancer. Read more »

*This blog post was originally published at See First Blog*

Keeping Patients Quiet

Some things are just part of the problem in healthcare. The company Medical Justice is one such thing. I’ve written about them before. Medical Justice sees the medical malpractice crisis and devised a solution: Muzzle the patients. It’s as misguided as it is ridiculous.

Medical Justice says doctors need to stop their patients from saying bad things about them. They charge doctors hundreds — even thousands — of dollars a year to help do this.

Under one of their programs, they give doctors contracts to use with their patients. The doctor tells the patient that they must agree to the terms of the contract before the doctor agrees to see them.  Okay, so there are lots of forms that patients need to sign when they go to the doctor. What makes these so different? Read more »

*This blog post was originally published at See First Blog*

Latest Interviews

IDEA Labs: Medical Students Take The Lead In Healthcare Innovation

It’s no secret that doctors are disappointed with the way that the U.S. healthcare system is evolving. Most feel helpless about improving their work conditions or solving technical problems in patient care. Fortunately one young medical student was undeterred by the mountain of disappointment carried by his senior clinician mentors…

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How To Be A Successful Patient: Young Doctors Offer Some Advice

I am proud to be a part of the American Resident Project an initiative that promotes the writing of medical students residents and new physicians as they explore ideas for transforming American health care delivery. I recently had the opportunity to interview three of the writing fellows about how to…

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Latest Book Reviews

Book Review: Is Empathy Learned By Faking It Till It’s Real?

I m often asked to do book reviews on my blog and I rarely agree to them. This is because it takes me a long time to read a book and then if I don t enjoy it I figure the author would rather me remain silent than publish my…

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The Spirit Of The Place: Samuel Shem’s New Book May Depress You

When I was in medical school I read Samuel Shem s House Of God as a right of passage. At the time I found it to be a cynical yet eerily accurate portrayal of the underbelly of academic medicine. I gained comfort from its gallows humor and it made me…

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Eat To Save Your Life: Another Half-True Diet Book

I am hesitant to review diet books because they are so often a tangled mess of fact and fiction. Teasing out their truth from falsehood is about as exhausting as delousing a long-haired elementary school student. However after being approached by the authors’ PR agency with the promise of a…

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