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Facebook: Should Hospitals Block It?

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A recent piece in the LA Times created quite a kerfuffle in the social health infosphere. The article When Facebook goes to the hospital, patients may suffer detailed some of the issues facing hospitals that have chosen to flirt with Facebook. Stories of nurses posting images of dead patients. Lawsuits and employee rights. An interesting read. It offered up a serving of fresh red meat for those health professionals looking to keep their heads squarely in the sand.

A few thoughts:

Blocking Facebook won’t stop stupidity. Read Paul Levy’s most recent post on the issue. He reminds us that administrative legislation will not stop ignorance. It’s the messenger, not the medium. As healthcare administration’s most vocal advocate for social adoption, I’d recommend you check out Paul Levy. His point of view is remarkable.

Good employees may not understand privacy. We need to go to the next step and address the fact that many hospitals have employees who don’t understand the privacy laws. We still have a responsibility to protect patients from the misinformed. While it’s suggested that you “can’t stop the conversation,” it’s important that hospitals take responsibility and educate their employees regarding what’s appropriate and what isn’t. Many health professionals I know innocently believe that by simply excluding an individuals name you’ve protected their privacy. We have work to do. Read more »

*This blog post was originally published at 33 Charts*

Security Of Patient Records: The Weakest Link

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The Queen of Soul famously wailed about being a link in a “chain of fools.” The lead story in the August 13th Boston Globe tells us about another sort of link in the chain — the weakest link in the chain of custody of patient records.

In brief, a pathology billing service bought out by another service apparently dumped all records more than a year old in a town dump. A Globe photographer taking out his own trash noticed that the paper records (which he was looking at because he thought they ought to be recycled rather than dumped) had identifiable patient data and represented at least four hospitals from across Eastern Massachusetts. Clearly, these records ought to have been shredded or otherwise destroyed before disposal. Read more »

*This blog post was originally published at HealthBlawg :: David Harlow's Health Care Law Blog*

Doctor-Patient Relationship Humanized By Touch

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I’ve written previously that many doctors are finding the physical exam obsolete, and are favoring more technologically-advanced, and expensive, tests. In fact, I alluded to traditional physical exam advocates as “arguing for staying with a horse and buggy when cars are rapidly becoming available.”

In a recent piece from the New York Times, internist Danielle Ofri says we need to look past the lack of evidence supporting the physical exam. The benefits of touching the patient, and listening to his heart and lungs, cannot be quantitatively measured:

Does the physical exam serve any other purpose? The doctor-patient relationship is fundamentally different from, say, the accountant-client relationship. The laying on of hands sets medical practitioners apart from their counterparts in the business world. Despite the inroads of evidence-based medicine, M.R.I.s, angiograms and PET scanners, there is clearly something special, perhaps even healing, about touch. There is a warmth of connection that supersedes anything intellectual, and that connection goes both ways in the doctor-patient relationship.

Great point. Read more »

*This blog post was originally published at KevinMD.com*

The Power of “M.D.”

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MD InitialsBy Dr. ClinkShrink

I took my car in to the shop last week to visit his Car Momma. I’ve been going to this garage for years and I know most of the mechanics. I’ve run into Car Momma at the hair salon with her head wrapped in a towel. I’ve heard about her son, his school activities and her home renovation projects. She’s heard about my vacations and seen my climbing pictures. I’ve always been on a first name basis with the people I know there.

This time, I had to leave the car and get a rental. I left a voice message with the rental desk and when the rental guy called me back at work I answered the phone with my usual “Dr. ClinkShrink.” Now, my garage knows what I do for a living, and it’s just never been an issue or really even a topic of conversation once the novelty wore off. Read more »

*This blog post was originally published at Shrink Rap*

Doctors And Social Media: To Interact With Colleagues Or Influence Patient Care?

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“Live the questions now. Perhaps then, without hardly noticing, you will live along some distant day into the answers.”   – Rainer Maria Rilke

With the tectonic shifts underway in America’s healthcare delivery model, doctors influence in shaping the forces ahead seems to be dwindling.

It started with the entire healthcare bill drafted by a team of some undisclosed, very influential academics, lawyers and policy wonks adept at social security and tax laws and was morphed by corporate and hospital interests with huge political and financial influence. Before the legislation was even read, the American Medical Association had stamped their seal of approval, worried that “they’d be eaten if they weren’t at the table.” As a result, a significant number, no, I’ll stick my neck out here and say a majority of doctors, had little to do with shaping healthcare in America as we will come to know it.

But I would also bet that most of Americans want doctors with their best interests at heart to be integral participants in shaping our new healthcare system.

So now, as doctors align themselves with a single health system employer so they can beg for a portion of the government’s soon-to-be-implemented “bundled” (bungled?) payment scheme to healthcare systems for episodes of care, how will doctors have any meaningful voice at improving healthcare for our patients and ourselves? Enter social media. Read more »

*This blog post was originally published at Dr. Wes*

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