June 19th, 2011 by AndrewSchorr in True Stories
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This has been a busy time for my family as my daughter, Ruthie, has just graduated from high school. Because we live in a close-knit, fairly small town, we were all zipping around in the days afterward attending graduation parties. We knew many of the 400 or so young people who graduated. In most cases they are blessed with good health and the prospect of a fun summer followed by a college education. But the health picture isn’t sunny for all of them.
I heard this story at one of the parties this weekend: A leader of the senior class, who had leukemia as a child and received many heavy-duty medicines to cure it, is now facing a kidney transplant. His kidney function numbers have taken a nose dive. Usually the wait for a transplant would be a couple of years or more and dialysis for a teenager. In the meantime, this would totally disrupt his life. But there is another way. We’ve talked about it very recently in our videos about kidney transplant: receive a donated kidney from someone who is living.
That is exactly what is happening. The young man will receive a kidney from Read more »
*This blog post was originally published at Andrew's Blog*
June 18th, 2011 by Linda Burke-Galloway, M.D. in Health Tips
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Some of the most endearing moments I have witnessed as an obstetrician involved observing men in the labor room. There was the hip Jewish dad from Brooklyn who brought his Anita Baker tape and played it while his wife was in labor. Because she was one of my favorite artists, I was constantly in their room under the guise of watching the fetal monitor, just so that I could listen to the music. Another memorable moment was the dad who cried tears of joy when his wife was returned back to her room after having a c. section. The love and admiration that beamed in his eyes almost tempted me to ask him if he had a friend (this was of course, when I was single). The point is, expectant dads can play a significant role in helping their wives or girlfriends have a healthy baby. Here’s how: Read more »
*This blog post was originally published at Dr. Linda Burke-Galloway*
June 18th, 2011 by Stanley Feld, M.D. in Health Policy, Opinion
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The sooner President Obama’s Healthcare Reform Act (Obamacare) is repealed the faster we will be able to get on with healthcare reform that will work for all stakeholders. President Obama figured that 30 existing and successful integrated medical care organizations would be in the first group of clinics to join and be included in his Accountable Care Organization (ACO) system of care.
ACOs are a critical part of Obamacare’s goal to provide affordable, universal and quality healthcare. ACOs are really HMO’s on steroids. ACOs are supposed to be better versions of HMO’s. The public and physicians despised HMO’s because of its control over patient choice and access to care. President Obama thinks Medicare will save over $500 billion dollars a year with ACOs. Unfortunately for President Obama, neither the CBO nor the Medicare actuaries believe it.
So far at least 4 of President Obama’s premier integrated healthcare organizations have Read more »
*This blog post was originally published at Repairing the Healthcare System*
June 18th, 2011 by Jessie Gruman, Ph.D. in Health Policy, Opinion
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I sat in a dingy pharmacy near the Seattle airport over the holidays, waiting for an emergency prescription. For over two hours I watched a slow-moving line of people sign a book, pay and receive their prescription(s). The cashier told each customer picking up more than one prescription or a child’s prescription to wait on the side. In minutes, the harried white-haired pharmacist came over to ask the person if they were familiar with these medications, described how to take them, identified the side effects to look out for and demonstrated the size of a teaspoon for pediatric medications. Then he asked the person to repeat back – often in broken, heavily accented English – what he or she had heard and patiently went over the parts they didn’t understand.
I was impressed. This is what every pharmacy should be like – except, of course, for the dinginess, the creeping line and the fact that it was so crowded I could overhear these conversations. Maybe if we got federal legislation enacted requiring pharmacists to offer counseling with each prescription filled, this kind of attention would be the norm, adherence to medication regimens would improve and drug-related injuries would be reduced.
Wait a minute. Someone already had that good idea. It was Read more »
*This blog post was originally published at Prepared Patient Forum: What It Takes Blog*
June 18th, 2011 by Edwin Leap, M.D. in Health Policy, Opinion
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Customer or patient?
I can’t remember; are they patients or our customers?
Are our patients really customers? Are they clients? Does this term, borrowed from the business world, really hold water in the current climate of health care? I believe if you ask most practicing physicians and nurses, other than those in charge of administration of groups and hospitals, they would say that they have patients, not customers, and that the whole idea is driving them batty.
The customer service model is very popular. Entire lectures and conferences exist to enforce this enlightened way to view patient care. I understand the drive, to an extent. The people we see in our hospitals and emergency departments need to feel valued and need to feel we are competent and caring. This matters especially in highly competitive markets because the ones who are happy keep coming back. This also matters because people who feel valued may be less likely to sue us. There is some logic to the customer service world view.
Unfortunately, Read more »
*This blog post was originally published at edwinleap.com*
