April 4th, 2007 by Dr. Val Jones in True Stories
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My parents are strong believers in the idea of purposeful exercise. They couldn’t imagine working out in a gym, laboring on a treadmill with nothing accomplished at the end beyond sweating. No, for them, activity is critical – but it has to result in a tangible, quantifiable product.
And so it may come as no surprise that they left Manhattan in the early 70’s to raise their kids on a farm in Canada, where we were kept very busy herding cows, lifting milk crates, feeding pigs, fishing on the nearby ocean, and weeding our very large organic garden.
But as Manhattanites, my parents made sure that I read the New Yorker (we grew up with Calvin Trillin’s children), attended summer school in Paris and ski camp in Switzerland. We took a family vacation each winter to some tropical island, where I played with vacationing city kids.
But this strange combination of “country mouse, town mouse” occasionally produced some rather bizarre traditions – my favorite of which is the annual, December “Easter egg hunt.”
My parents would take us to a rather exclusive golf course on one of our vacation islands, sign up for a round in the late afternoon when most golfers were finishing up, then find us an empty bucket for golf balls. Then we’d walk off in the direction of the 9th hole, and my mom would tell us that there were golf ball “Easter eggs” hidden in the rough patches around the golf course, and that it was our job to fill up the bucket with as many balls as we could find. For young kids, I can tell you, such a challenging and large Easter egg hunt was really exciting.
So I searched fairly systematically through all the patches of rough, proudly announcing each new egg that I had uncovered: “Mom, I found one!” I’d beam, “and this one is bright orange!”
My younger sister wasn’t as successful at locating golf ball eggs. She tended to try to pick them off the fairway, where they were sitting targets. Of course my parents would have to reel her back in, explaining that the Easter eggs were only hidden in the deeper grass.
And we would spend hours and hours on our Easter egg hunts, until the sun set and the crickets drowned out the sound of the ocean waves. We often found an annoyed golf course crew waiting for us to return so they could close their pro-shop. My sister would hand them a bucket brimming with golf balls, saying “we found all these Easter eggs!” And the cuteness of her innocent glee would melt their annoyance as they put the bucket behind the counter, eyeing my parents suspiciously.
But those were good times – where exercise was effortless and fun. Where a common goal drove an entire family to activity, and kids maintained interest in something beyond the TV set.
Now as the real Easter approaches, I imagine what it would be like to return to my childhood activities at a local golf course. I suspect that my physician colleagues would frown upon me collecting stray golf balls at their respective courses. But to tell you the truth, I think that would be more fun than actually playing a round, don’t you?
This post originally appeared on Dr. Val’s blog at RevolutionHealth.com.
April 1st, 2007 by Dr. Val Jones in Medblogger Shout Outs
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In a really engaging recent post, ER doc Edwin Leap (via GruntDoc) discusses why it seems that the general public is outraged at reports of the occasional specialist who makes $500,000 and yet do not flinch at the much larger salaries of football players, musicians, or media tycoons.
I posted a response to Dr. Leap’s blog post, explaining my take on why people are so angry. Let me know if you agree:
You are right that there is a lot of anger towards physicians – it is the collateral damage of the broken physician-patient relationship. When third parties (insurers) got between us, and reimbursement dwindled with drastic cuts in Medicare/Medicaid, physicians had to make up the difference in volume. When you see 30+ patients/day none of them feels as if they’ve had a valuable interaction with you. And the physician’s memory of each individual patient (and their psycho-social context) becomes dim.
When we lose the sacred, personal, physician patient relationship – we lose the best of what compassionate individualized medical care has to offer. This is why patients believe that a government sponsored system can give them the same level of care that they currently receive. I shudder at the idea of handing over medical decision making to a distant bureaucracy that only knows what’s right for a population, not for the individual. But if doctors continue to treat patients like a commodity, the patients are actually receiving nothing more than population-based care anyway. Quality care is personal, and the physician-patient relationship is a trusted bond that cannot be easily broken. We need to know our patients well so that we help them to make the best possible decisions for their personal situation. I believe that the IMP movement (see Gordon Moore’s work) – where PCPs use IT to drastically reduce overhead costs so they can afford to see fewer patients – is one of the best ways to improve healthcare quality.
As far as Emergency Medicine is concerned – we need to get the non-sick patients out of the ER and back to the PCPs. Easier said than done – but if the patients have a real relationship with their PCPs they’re less likely to substitute an ER doc inappropriately.
My 2 cents! 🙂
Patients are angry about physician salaries because they know instinctively that they are not getting the quality care that they are paying so much for… Moreover, the major cost causers (hospitals that cost shift unpaid bills to the uninsured and take large cuts for hospital administrator salaries, and for-profit insurance companies) don’t have a name and a face to the patient. So docs take a double dose of anger on the nose, further damaging the already strained relationship. We must go back to our roots – and support the personal doctor patient relationship that has been a pillar of American medicine. Revolution Health can be our meeting place… the new digital medical home, supporting the old physician-patient team decision-making approach!This post originally appeared on Dr. Val’s blog at RevolutionHealth.com.
March 31st, 2007 by Dr. Val Jones in Health Policy
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We all agree that improving healthcare quality is a critical goal, but there is no real consensus on how to achieve that goal. In recent years, a “Pay for Performance” or P4P strategy has been put forth by the US government’s Center for Medicare and Medicaid Services (CMS). The gist of the strategy is to pay physicians more or less based on certain disease outcome measures of the patients they treat. So if a physician treats a large group of patients with diabetes, that physician would be paid more/office visits if, on average, those patients demonstrated lower blood sugar levels, lower cholesterol levels, and less evidence of end-organ damage on various tests.
P4P assumes that a patient’s chronic disease outcomes are completely dependent upon the physician. To me, this underlying assumption (that the patient is not involved in his/her own health) is offensive. It is offensive because it assumes that patients are not in control of their lifestyle choices, that their circumstances can be summed up by lab tests, and that their doctor takes all the credit for their hard work to control their disease. It also assumes that patients and families need not be partners in the quest for optimum health – no, that is solely the responsibility of the physician. Ultimately, P4P is disrespectful to patients – it takes them out of the health equation, it presumes that they’re passive participants, and it depersonalizes medicine.
And it gets worse. If physicians are paid more for patients who do well, they will be tempted to “cherry pick” the most motivated and privileged patients. How does this help the patients who need the most help? It will further earmark them for lower quality care.
One of my favorite bloggers, Dr. Richard Reece, echoes my sentiments, further explaining how ludicrous it is to assume that doctors are in full control of patient health outcomes:
People spend 99.9 percent of their time outside of doctors’ offices and hospitals. This time gap is particularly important in patients with chronic disease. Your outcomes depend on how and where you live and work…
Many patients don’t follow doctors’ orders. Many never fill prescriptions, fail to get refills and avoid exercise.
Half-way technologies–stents, coronary bypasses, joint replacements, statins, etc.–don’t eliminate underlying diseases or change their basic pathophysiology. The problem here, of course, is many patients have overblown expectations at what these technologies will accomplish and often return to the behavior that led to the problem in the first place.
Even CMS recognizes the limitations of P4P:
Pay-for-performance is in its early stages of development and a great deal of work still must be done to determine the best method of approaching a comprehensive program.
But that doesn’t stop them from promoting the program to states that are in desperate need of federal funds:
CMS will provide technical assistance to those states that voluntarily elect to implement pay-for-performance programs. We also plan to work with states to encourage that evolving pay-for-performance programs include an evaluation component to provide evidence of the effectiveness of this methodology.
For some further examples of how P4P doesn’t work, check out the following blogs: 1) disaster in the nursing home setting and 2) a summary of recent research studies on the ineffectiveness of P4P by Dr. Poses (via KevinMD).
Then what is the real issue that we’re trying to get at?
Quality care is dependent upon the regular application of evidence-based medicine (EBM) to clinical situations. What is EBM? Every medical decision that physicians make should have a good reason behind it – and that reason, whenever possible, should be based upon scientific evidence that the decision has worked in the past. What I mean is that we spend billions of dollars on medical research to learn the difference between truth and error, and doctors should do their level best to apply the research findings to the care decisions they make each day. Now, keep in mind that there are about 6000 research articles published each day in the medical journals world-wide… so it may come as no surprise that (as Dr. Reece explains):
It’s well-documented doctors only follow preventive and treatment guidelines 50 percent to 55 percent of the time. Moreover, doctors could do a much better job communicating with and educating patients, deploying the Internet (for example) to reach patients when they are outside of the immediate care setting.
So what we really need to do, is support physician education efforts to incorporate the very best research findings into their clinical practice of medicine. How can a physician keep up with all the latest research? I maintain that the government’s efforts would be better spent on hiring physician task forces (to summarize the very latest evidence for the treatment of every disease and condition – and then supply simplified guidelines to docs across the country) than on scheming up ways to penalize physicians for treating patients who are sicker and less willing or able to take control of their health. It would be great if physicians were incentivized to use the latest clinical guidelines in their care of patients – but basing the incentives on outcomes (rather than on applying the guidelines) cuts out the patient’s responsibility as a partner in the treatment. As Dr. Feld rightly points out, quality care based on EBM could be vastly improved through a central EMR.
And what can patients do?
In this new era of consumer directed healthcare, patients need to understand that they really are co-partners with their doctors. A doctor can give you all the best possible advice, but if you don’t take the advice, then that doctor’s work on your behalf may be in vain. I believe that patients should be aware of the care guidelines that doctors use to treat them – and have access to a simple check list to track their own progress. I am personally helping to translate clinical guidelines into consumer-friendly lists for patients so that they can actively participate in, and follow along with, their care plan (so stay tuned for that). Revolution Health is committed to empowering consumers – and helping them to be a full partner on the road to wellness. In fact, we are developing a full suite of su
pportive services (including health coaches, chronic disease management programs, insurance advocates, nurse call lines, physicians available via email, and more) that will make it much easier for them to stay on track. In addition, we are enabling physicians to customize educational information for their patients, and participate (via IT) in a broader relationship with them.
There are many exciting improvements in healthcare currently under development. The Internet will play a central role in connecting patients and physicians to the scientific information that will help them get the best care no matter where they are or which doctor they see. I don’t believe that P4P is anything more than another misguided attempt to “improve healthcare quality” by creating more of the red tape that keeps doctors and patients from meaningful personal interactions.
This post originally appeared on Dr. Val’s blog at RevolutionHealth.com.
March 29th, 2007 by Dr. Val Jones in Health Policy
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My friend forwarded an article to me from New York Magazine. It is about the fact that many of the “20-somethings” in Manhattan choose not to buy health insurance. They reason that nothing really bad is likely to happen to them, so why pay the $167-300/month in health insurance?
Here are some of the strategies that these young uninsured use to stay out of harm’s way:
- “I carry an expired Blue Cross card in my wallet. You never know, maybe they’ll think I have insurance and I’ll get better care.”
- Rebekah takes vitamin C and echinacea.
- “I do yoga to stay loose. I drink a lot of water so I don’t get sick, and vitamins.”
Ironically, Echinacea is actually a cousin of rag weed, and can create a cross-reactivity that may cause cold-like symptoms (leading the user to believe that she averted a more severe cold by taking the supplement). Vitamins are unregulated, and previous studies have shown that up to 50% of bottles do not contain the actual levels of vitamins and minerals displayed on their labels. Dangerously high lead levels have been found in popular multi-vitamins as well. Of course, there was a recent bottled water scare – with a certain brand found to contain high levels of arsenic. Yoga can be harmful to those who push themselves too hard, and to my knowledge there is no convincing evidence that high levels of vitamin C can retard viral illnesses.
Why don’t the young adults buy health insurance? Here’s what one young man said:
“What’s ironic is that I would never live without my cell phone, but I won’t consider buying health insurance. It sounds ridiculous to say that out loud, but the fact is insurance is just too expensive. If it was the same price as my phone”—$150 a month sounded reasonable to him—“I’d buy it in a second.”
The article goes on to describe a nightmare case of an uninsured young man who developed appendicitis. He ended up requiring surgery, and a prolonged hospital stay due to infection. His total bill was $37,000.00. He explained to the hospital that he couldn’t afford to pay, he discovered that he made too much money to qualify for Medicaid, so he sent them a nasty letter, threatening to sue them for malpractice. The hospital reduced the charges to $1,700.00.
A year later when asked if he now carried insurance, here is what the man said:
“Oh, no, I still don’t have any insurance,” he said, rolling his eyes to indicate that, yes, he knows how it sounds. “I think about it, but it’s not like I have a consistent income right now. I think about paying $300 a month on top of my other expenses, and it’s like, God, when’s it going to end?” He paused. “But, really, it’s more than that. I was just so disillusioned with the process. I wanted nothing to do with it, you know? And maybe because, in the end, I kind of managed to get away with it, I end up thinking …” He trailed off, not finishing the thought, but the sentiment was clear: He is still young, he runs, he does yoga, he takes all the vitamins. And it’s not like you can get appendicitis twice.
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New York hospitals alone provide $1.8 billion in uncompensated care annually.
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Are you sympathetic to the uninsured’s plight, or do you feel annoyed by their attitude?This post originally appeared on Dr. Val’s blog at RevolutionHealth.com.
March 28th, 2007 by Dr. Val Jones in News
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This is one of the coolest David & Goliath stories I’ve heard of in a while. As part of a science experiment, two 14 year old girls from New Zealand set out to test the amount of vitamin C in a popular black currant drink. Ribena’s marketing campaign suggested that the black currants in Ribena syrup had four times the Vitamin C of oranges, but the teen girls discovered that the syrup actually had about ¼ the vitamin C of oranges, and that the ready to drink form of Ribena had no detectable Vitamin C content at all!
The Commerce Commission had pushed for a fine between $275,000 and $350,000 and corrective television advertising. Glaxosmithkline wanted a fine of about $60,000 and no corrective television advertising.
GSK has a worldwide turnover of more than $61 billion, second only to drug giant Pfizer.
Although it’s unclear what the ultimate fine will be, this high school science experiment led to ensuring honesty in advertising. A far cry from the usual volcano/dry ice project that most of us worked on!
And by the way, Ribena is quite delicious.This post originally appeared on Dr. Val’s blog at RevolutionHealth.com.
