I just got back from extended time off, which brings to mind a post I wrote two years ago:
Here’s an observation: most physicians in private practice don’t take enough vacations. I am often (rightly) accused of this sin. My staff, colleagues, and even patients regularly encourage me to take time off, but still I find it hard.
Why is this? Is it that I love my job so much that I can’t tear myself away from it? Is it that my self-worth is wrapped up in being “the man” for my patients, and being away from this makes me feel insecure? Is work my addiction –- the one place that I have control of my circumstances and positive reinforcement? Perhaps. But I think the reasons are more basic than that.Read more »
Normally, the patient calls the pharmacy for a prescription. Now, the prescription is doing that by itself. GlowCaps, a prescription bottle cap made by Vitality, has assumed control for medication compliance.
The bottle cap fits prescription bottles, but has uses cellphone technology to tap into wireless networks. Once connected, the pill bottle does everything imaginable to remind patients to take their pills.
There’s lights — plenty of them. The bottle cap really does glow and make noise to remind patients. Plug-in units wirelessly connected to the bottle cap can be placed anywhere there’s a wall socket. Oh, and it will call you, too, if you forget. The company calls this “Reminders Ramp from Subtle to Insistent.” (Add “relentless” to that.)
Ultimately, GlowCaps tallies compliance and sends reports to caregivers and physicians. Not surprisingly, studies show that constant nagging to take one’s medications works.
*This blog post was originally published at ACP Internist*
This week I traveled to a small town outside Chicago to help my mother with her move from an assisted living facility to Alabama so she can live with my sister. I suspect many people, thanks to current economic times, have realized that the savings that were supposed to be there are not and change must happen. Such is the case with my mother.
It’s sure to be an emotional time, one which both of us had hoped to avoid. For her, she will be moving from the region of her childhood, her college, her marriage, her first home, her dream home, her caldron of first-grade student graduates and her dearest friends. For me, I will miss our spontaneous visits, morning coffee conversations, trips to the local restaurant in the town of my childhood, her gentle smile, and her helpful advice.
But this is not what I’ll miss the most. For me, I’ll miss the single greatest gift she could ever give a son: her kindness. Read more »
*This blog post was originally published at Dr. Wes*
So I’m calling a referring physician’s office the other day when their telephone answering message puts me on hold. And wouldn’t you know it — Kelly Clarkson was blasting in my ears. When the doc came on the phone, I asked him if he was a Kelly Clarkson fan. He had no idea what I was talking about.
But it got me thinking. So I asked him how their office chose their telephone answering message. He said he didn’t know. He figured the music was being fed from a local radio station.
You may not realize it, but having a well-thought-out telephone answering message can be a vitally important part of a doctor’s business. It’s the first contact patients and colleagues have with an office. It sets the first impression.
I’m sure there are consultants out there who get paid a lot of money to teach this stuff. Should you have hip hop music? Big band music? Perhaps a little disco? Maybe some talk radio? How do you decide what type of telephone answering message to set up in your office?
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This week I traveled to a small town outside Chicago to help my mother with her move from an assisted living facility to Alabama so she can live with my sister. I suspect many people, thanks to current economic times, have realized that the savings that were supposed to be there are not and change must happen. Such is the case with my mother.
