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Latest Posts

Verification: The New Scam In Town

There’s a new scam in town.

Company calls over and over again (claiming to be the phone company, actually) just wanting to “verify your address”. Over and over again they get told we aren’t interested, leave us alone, don’t call. Finally, my solitary staffer gets sick of fending them off and goes through their voice activated “address verification”, during which a mechanical voice asks questions, followed by a command to “Say Yes or No, then press the pound key.”

So she goes through the innocuous questions, including her full name, the office address and phone number, plus several iterations of saying “Yes or No, then press pound.” The calls stop; everyone is happy.

Until I get the phone bill six weeks later. Lo and behold, there is an extra $49.99 charge (plus tax) from a company I never heard of. Multiple phone calls reveal it to be a company providing “Internet optimization, web services, and a toll free number,” stuff I neither need nor want. Read more »

*This blog post was originally published at Musings of a Dinosaur*

Latest Interviews

IDEA Labs: Medical Students Take The Lead In Healthcare Innovation

It’s no secret that doctors are disappointed with the way that the U.S. healthcare system is evolving. Most feel helpless about improving their work conditions or solving technical problems in patient care. Fortunately one young medical student was undeterred by the mountain of disappointment carried by his senior clinician mentors…

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How To Be A Successful Patient: Young Doctors Offer Some Advice

I am proud to be a part of the American Resident Project an initiative that promotes the writing of medical students residents and new physicians as they explore ideas for transforming American health care delivery. I recently had the opportunity to interview three of the writing fellows about how to…

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Latest Book Reviews

Book Review: Is Empathy Learned By Faking It Till It’s Real?

I m often asked to do book reviews on my blog and I rarely agree to them. This is because it takes me a long time to read a book and then if I don t enjoy it I figure the author would rather me remain silent than publish my…

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The Spirit Of The Place: Samuel Shem’s New Book May Depress You

When I was in medical school I read Samuel Shem s House Of God as a right of passage. At the time I found it to be a cynical yet eerily accurate portrayal of the underbelly of academic medicine. I gained comfort from its gallows humor and it made me…

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Eat To Save Your Life: Another Half-True Diet Book

I am hesitant to review diet books because they are so often a tangled mess of fact and fiction. Teasing out their truth from falsehood is about as exhausting as delousing a long-haired elementary school student. However after being approached by the authors’ PR agency with the promise of a…

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