Why Creating Healthcare “Consumers” Won’t Work
I [recently] gave a speech at the Midwest Business Group on Health’s (MBGH) 30th Annual Conference. The MBGH is one of the country’s leading organizations on healthcare, and its members include the leading innovators and thought leaders on healthcare in America. It was a privilege to present to them.
I spoke about why healthcare just isn’t a consumer business in spite of all of the effort to turn people into healthcare “consumers.”
At Best Doctors, we have a closeup view of what happens to people when they try to find their way through the healthcare system. It’s not a pleasant picture. Healthcare consumers –- if you can call them that –- are often lost, confused, frustrated, alone. Read more »
*This blog post was originally published at See First Blog*